Everything you need, nothing you don't
Built for real business workflows — not demo scenarios.
Multi-Channel Monitoring
Monitor WhatsApp, email, live chat, and internal messaging in one unified dashboard — no channel left unwatched.
AI Sentiment Analysis
Every message is scored for sentiment, intent, and urgency in real time — so you always know the emotional pulse of your customer interactions.
Compliance Alerts
Define keyword rules, policy triggers, and escalation paths. Get instant alerts when violations occur, before they become problems.
Team Performance
Score every agent on response speed, resolution rate, language quality, and customer satisfaction — all automatically.
Audit Logs
Full searchable conversation history with timestamps, agent attribution, and exportable reports for compliance and training.
Smart Escalation
Automatically escalate flagged conversations to managers or senior agents based on severity, client tier, or custom rules.
Who uses Chat Inspector?
Real scenarios, real results — across industries.
In their own words
Our Other Products
Each product is built to work standalone — or together as an integrated stack.